Winter Closure Checklist for Retirees
The 2019 winter closure is scheduled for Monday, Dec. 23, 2019, through Friday, Jan. 3, 2020, for those areas designated to close. Regular operations resume on Monday, Jan. 6, 2020.
Need benefits support during winter closure?
✓ Benefits questions: For medical and retirement benefits questions, you may need to contact your plan administrator directly. (Not sure who to call?
Review the Benefits Provider Contact list.) If you need to contact the University HR Service Team, please note their modified schedule during winter closure:
- Closed on the designated university holidays: Dec. 24, Dec. 25 and Jan. 1
- Closed, with voicemail only: Dec. 23, Dec. 26, Dec. 27, Dec. 30 and Dec. 31; voicemail will be monitored for urgent matters and callbacks will be made by the next business day
- Open from 8 a.m. to noon on Jan. 2 and Jan. 3
- In-office appointments and online chat will not be available during the winter closure
- Resume normal operating hours on Jan. 6
Call the University HR Service Team at 877-905-2985 or 650-736-2985.